Effective Date: 18 / 11 / 2024
At Ascenttunes, we are deeply committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you interact with our platform. By using Ascenttunes, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- When you register on Ascenttunes, we collect your name, email address, phone number, and other details required to create your account.
- If you make a purchase or subscribe to a service, we may collect billing and payment details.
b. Usage Data
- Information about how you use our platform, including the pages you visit, the music you stream or download, and the features you engage with.
- Technical data like your IP address, browser type, and operating system.
c. Cookies
- We use cookies to enhance your browsing experience. These small files help us understand user preferences and improve the functionality of our website.
2. How We Use Your Information
The information we collect is used to:
- Provide, personalize, and improve your experience on Ascenttunes.
- Process payments and manage transactions.
- Offer targeted music recommendations and promotional content.
- Communicate important updates, such as changes to our terms or promotional offers.
- Ensure the security of our platform and prevent fraudulent activity.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service Providers: To help us with tasks such as payment processing, email delivery, or technical support.
- Legal Authorities: If required by law, or to protect the rights, property, or safety of Ascenttunes and its users.
4. Your Privacy Choices
- Access & Update: You can view and edit your account information at any time by logging into your account.
- Cookies: You can adjust your browser settings to refuse cookies, though this may impact your user experience.
- Unsubscribe: Opt-out of promotional emails by following the unsubscribe link in the email.
5. How We Protect Your Information
We implement industry-standard security measures, including encryption, firewalls, and secure payment gateways, to protect your personal data from unauthorized access or breaches.
6. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and recommend reviewing their policies before sharing your information.
7. Children’s Privacy
Ascenttunes is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted here, and we encourage you to review this page periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to reach out:
- Email: support@ascenttunes.com
- WhatsApp: +2348151999900 (WhatsApp only)
Thank you for trusting Ascenttunes. Your privacy is our priority.